I ordered a size 8-8.5 and when they arrived they seemed small. I checked the size and I had been sent a 7.5-8.5. This was not the size I ordered. I have been unable to contact Decathlon as I don't use social media, the online email system doesn't work and there is no phone number for the online sales customer service. I have no choice but to return. If I had known that the size was 7.5-8.5 I wouldn't have ordered them. Disappointing product and very disappointed in the customer service from online decathlon orders.
Thank you for your feedback. We are sorry to hear that you find issues with the item delivered from our online shop. We will investigate why the size on the tag and on the website is different. Please return this shoes to your local shop or use if possible use the online procedure. Here is the link to our customer service page. Once again apologies for any inconvenience caused. Kind regards,
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